The associate complaints director’s primary responsibility is to ensure safe, competent, and ethical social work practice is carried out by registered social workers in Alberta.
The associate complaints director plays a key role in:
- Ensuring public protection by addressing public inquiries
- Facilitating the complaints and discipline process
- Responding to complaints about the professional conduct of registered social workers, and
- Ensuring that the legislative requirements set out in the HPA, part 4 are met